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NDIS REFERRALS AND HEALTH PROFESSIONAL RESOURCES

Support Co-ordinators

NDIS Funding Pathways: Prosthetics & Orthotics

Navigating prosthetic and orthotic funding can be complex for participants and coordinators alike. Key streams include:

  • NDIS: For Australians under 65 with a permanent, significant disability, NDIS funding covers "reasonable and necessary" supports—including prosthetic limbs and custom orthotic devices. Most amputations due to chronic disease (diabetes, vascular disease, cancer) are eligible for coverage. Orthotic supports for neurological and musculoskeletal conditions (eg, Cerebral Palsy, MS, polio, acquired brain injury, stroke, muscular dystrophy) are also supported.​

  • Other Funding Bodies: Lorem Ipsum

  • TAC - Transport Accident Commission

  • DVA - Department Veterans Affairs

  • Workcover

  • Private Health (check with provider - not all services covered

  • VALP - Victorian Artificial limb scheme

  • MACC - NT Road users

The service team will discuss all eligible funding options with participants and support coordinators during the initial consultation phase.

Practical Steps: Obtaining NDIS Funding for Prosthetics & Orthotics

A streamlined process, outlined by leading prosthetics providers:

1. Contact NDIS and Complete Registration. Support coordinators assist participants to request and submit the registration form.

2. Pre-Planning Assessment. Arrange clinical assessment with a prosthetist or orthotist. They provide reports on disability impact, equipment needs, and functional goals.

3. NDIS Planning Meeting. Attend with your local area coordinator (LAC), equipped with clinical reports and quotes.

4. Functional Assessment & Quotation. The provider issues a device quote and detailed assessment, which gets submitted for approval.

5. NDIS Approval & Device Fitting. Once NDIS approves the plan, supports can be accessed and prosthesis or orthosis fitted.

6. Ongoing Reviews & Maintenance. Clinical reviews occur at intervals (usually every 12, 24, or 36 months).

How Service Providers Support NDIS Participants & Coordinators

·       Comprehensive Clinical Assessment for all ages and disabilities (paediatric and adults)

·       Custom Devices: Prostheses, Orthoses, corrective footwear, FES devices, compression garments, and more

·       Multidisciplinary Care: Coordination with allied health (physiotherapy, OT, etc.)

·       Pain Management & Rehabilitation advice

·       Device Trials: Many clinics offer device trial periods so participants can give feedback before funding is finalised

·       Clear Communication: Providers liaise with support coordinators, referring specialists, and NDIA for evidence, reports, and planning reviews

·       Choice & Control: Transparent pricing for equipment/services so participants can make informed funding decisions

FAQs: NDIS & Allied Health Prosthetics/Orthotics Support

Contact the clinic via phone, online referral form, or email. Support Coordinators may assist with booking for participants under any

NDIS management type.

How do I book an appointment?

Yes, a referral form from your treating healthcare specialist or support coordinator is required before commencing services. This ensures we have the necessary clinical background and relevant information to provide safe, appropriate, and individualised care tailored to your specific needs.

Is a referral required?

Yes — our clinics are fully wheelchair accessible with dedicated disability parking.

Are your clinics accessible and is there parking?

The NDIS generally funds all medically necessary prosthetic/orthotic devices within a participant’s approved plan.

Other eligible sources: QALS, MASS, DVA, NIIS, WorkCover, accident/compensation schemes, private health insurance (rarely—confirm with insurer).

Who pays for my device?

NDIS plans are typically reviewed every 12, 24, or 36 months and equipment is reassessed to ensure ongoing suitability.

Can I trial equipment before approval?

Therapy Tracks can organise trial devices to ensure suitability od assistive technology devices (AT).

How often are plans reviewed?

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Can I drive with my prosthesis?

Collaborative Practice: Making Coordination Easier

  • Providers work directly with support coordinators and participants to simplify NDIS processes, translate complex rules, and prepare evidence for AT requests and funding applications.

  • Participant-centric: Each plan begins with personal goals and is regularly reviewed for continued suitability and independence.

  • Long-term support: Providers offer ongoing reviews, device maintenance, periodic reassessment, and straightforward reporting to NDIA.

  • Support coordinators are encouraged to contact service providers for tailored case advice, documentation templates, or educational sessions for client/family groups.

For more information, visit:

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